Privacy Policy for Perennial Bloom Holdings

Perennial Bloom Holdings is dedicated to providing holistic well-being solutions and vibrant lifestyle options for seniors. This Privacy Policy outlines how our online platform collects, uses, and protects your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Singapore's Personal Data Protection Act (PDPA).

1. Information We Collect

We collect various types of information to provide and improve our services to you. This includes:

• Personal Identifiable Information (PII): This may include names, contact details (e.g., telephone numbers, physical addresses), demographic information, health-related data necessary for care planning, financial information for service payments, and other data you voluntarily provide when interacting with our site or services.
• Usage Data: We automatically collect information on how our online platform is accessed and used. This data may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

2. How We Use Your Information

Perennial Bloom Holdings uses the collected data for various purposes, including to:

• Provide and maintain our services, including home-based senior care, retirement community management, bespoke elder recreation programs, financial planning for retirees, intergenerational activity facilitation, and health monitoring and wellness programs.
• To notify you about changes to our services.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide customer support.
• To gather analysis or valuable information so that we can improve our services.
• To monitor the usage of our online platform.
• To detect, prevent, and address technical issues.
• To manage payments and financial transactions related to our services.
• To communicate with you regarding service updates, offers, and relevant information about elder care and lifestyle, where you have consented to such communications.

3. Legal Basis for Processing Personal Data (GDPR)

If you are from the European Economic Area (EEA), Perennial Bloom Holdings' legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

• We need to perform a contract with you.
• You have given us permission to do so.
• The processing is in our legitimate interests and it's not overridden by your rights.
• For payment processing purposes.
• To comply with the law.

4. Retention of Data

Perennial Bloom Holdings will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Perennial Bloom Holdings will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer periods.

5. Security of Data

The security of your data is paramount to us. We implement appropriate technical and organizational measures designed to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your Personal Data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Data Protection Rights

For Individuals in the European Economic Area (EEA) and residents of Singapore:

You have specific data protection rights. Perennial Bloom Holdings aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access: You have the right to request copies of your Personal Data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure ("right to be forgotten"): You have the right to request that we erase your Personal Data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your Personal Data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your Personal Data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where Perennial Bloom Holdings relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA) or the Personal Data Protection Commission (PDPC) in Singapore.

7. Service Providers

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), to provide the service on our behalf, to perform service-related services, or to assist us in analyzing how our service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

8. Links to Other Sites

Our online platform may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: